Procedures of Delivey Product

AFTER ORDER CONFIRMATIONS,FOR PRODUCT HOME DELIVERY INSIDE DHAKA WITHIN 48 HOURS AND OUTSIDE DHAKA 72 HOURS IN BANGLADESH. CASH ON DELIVERY AVAILABLE.

Procedures of Refund

Accessories
Only in the case of unavailability of the product or Out Of Stock status, We will refund the full amount.
If we ship the product and after that the customer wants to cancel the product, we will not give any refund and also customer will not be able to change to another product.
Please Notice, from the date of your order, You must make the request for refund within 3 working days. No request will be accepted after the mentioned period.

Procedure of  Refund
Only in the case of unavailability of  the service/the product or Out Of Stock status, We will refund the full amount.
 Please Notice, from the date of your order, You must make the request for refund within 3 working days. No request will be accepted after the mentioned period.

Refund process for online gateway payment
If the payment is completed through SSL comm. Online gateway then the refund will be processed according to SSL Comm. Refund policy.
If the Customer wants instant refund (within 7 WORKING DAY) after completing the payment through SSl comm. He/She will only get the service/the product price as refund. CARPRO BANGLADESH will not take any liability of online gateway / EMI charge.

What is the Refund Mode?​
Refunds are made through BANK TRANSFER & Bkash.

Can you request an exchange rather than a refund?
If you prefer to exchange your service/product, just inform our Customer Service. We will evaluate and guide you for the next steps.
If CARPRO BANGLADESH fails to deliver a product after confirming the order due to market unavailability, CARPRO BANGLADESH will refund the payment within 48 Hours
Customers will only get the product price as refund (website price). CARPRO BANGLADESH will not take any liability of any online gateway charge / EMI charge / Bkash charge/ Nagad charge/ Bank charge.